Keeping your card safe
- We will never ask for your card number. You must not disclose your card number to any website or person except for the purpose of making a purchase. You are liable for any loss or unauthorised transactions on your card where you have disclosed your card number other than for the purpose of making a purchase.
- Don't provide your card number, CVV or expiration date to a website that might look like ours. Always use our dedicated App as available from the Apple App Store and the Google Play Store.
- Look for https:// at the start of the url when shopping online. This means the form you are using is encrypted.
- Always log out when leaving a site.
- Don't post photos of your card anywhere, even if it is partially obscured.
- Don't share your card number where others can hear it (for example over the phone).
- Don't share your number with unverified representatives, for example, if you receive an unsolicited email or phone call from what you believe is a reputable institution. If you didn't initiate the phone call or email, don't give out your details.
- Don't make transactions on open networks. Where there is no password required to access a WiFi network. Unencrypted data can be visible to any computer nearby.
- Always keep your card information safe.
- For more information, see your Product Disclosure Statement or Terms and Conditions of card use, visit our FAQ section in the App.